| 1. |
What if I can't login to the Law School Blackboard server? |
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First - check the URL. The correct URL is prod.campuscruiser.com/suffolk-law. You must first login to Campus Cruiser, click the Courses Tab and then the link for Blackboard. Second - check your username and password.
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| 2. |
I can't get access to Blackboard or Westlaw. How do I change my security settings to accept |
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You must have Cookies turned on in your browser. If you do not know how to enable cookies contact Computer Services at extension 8352 for assistance.
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| 3. |
What if I don't know my username or password? |
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Usernames are your first initial, middle initial (if you have a middle name)and last name (e.g. Marc Eichen (no middle name) would be meichen, Elena P. Davison would be epdavison. Your username is all lowercase.
If you have forgotten your username or password you may click "What is my password" link at the bottom of the logon box. You will be prompted for your login ID and then you will be shown your password hint and be prompted to enter your answer. Your password will then be emailed to you.
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| 4. |
How can I change my password? |
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You don't need a password for Blackboard, because it is behind the Campus Cruiser portal; but if you have forgotten your Campus Cruiser password you may click "What is my password" link at the bottom of the logon box. You will be prompted for your login ID and then you will be shown your password hint and be prompted to enter your answer. Your password will then be emailed to you.
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| 5. |
What if I don't see my courses? |
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Courses are loaded into the Blackboard system before the semester begins and then nightly during the add/drop period. During the add/drop period it may take up to 48 hours to add or delete a course, so please be patient. If your courses are not correctly listed after the add/drop period, please send e-mail to: elearn.law@suffolk.edu.
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| 6. |
The course material isn't appearing properly, what should I do? |
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First, check your browser. If you are running Windows XP you should be running Internet Explorer, version 6 or Netscape Navigator, version 6.2 or 7.0. If you are running Windows 2000 you should be running Internet Explorer, version 5.5 or 6.0.
Second, enable cookies within Internet Explorer or Netscape. If you are running IE 6, click on the Tools menu and then the Internet Options. Click on the Privacy tab and move the slider down to Accept All Cookies. Then click OK and restart Internet Explorer. If you are running IE 5.5, click on the Tools menu and then Internet Options. Then click on the Security tab and move the slider down to Accept All Cookies. Then click OK and restart Internet Explorer.
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| 7. |
I can't read documents a faculty member has provided on Blackboard? |
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Some faculty create documents in WordPerfect and most students use Word. Documents created in WordPerfect can easily be read in Word, but you need to run through several steps when you attempt to read your first WordPerfect document. When you try to read your first WordPerfect document (these usually have the file type of ".wpd") - your computer may tell you it doesn't know what program to associate with this type of file. Choose a program located on your computer and then choose "Word." Be sure to click the box that says, "Always associate this type of file with this program." This will let the computer know to continue to use Word to open these files.
Some faculty create documents in Adobe ".pdf" (Portable Document Format). These files have a .pdf file type. If you need to read .pdf files and do not have the Adobe Reader software on your computer, you may download it by clicking on the following link and following the prompts there.
Link: Get Adobe Reader
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| 8. |
What is the Digital Drop Box and how can I use it? |
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The Digital Drop Box enables students to exchange files with a faculty member teaching a course. It can be used as an alternative to e-mail attachments for submitting and returning assignments or papers.
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| 9. |
How do I use discussion boards? |
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Discussion boards provide a way to organize and archive messages for review by members of a class. Messages on a discussion board are organized by thread (topic) and are archived. Discussion boards enable a member of the discussion to send an initial question out to members of the class and to list the responses to this initial question. Both the initial message and the responses are available for review for the duration of the course.
The course instructor (or course builder) initiates a discussion board by clicking on the Control Panel and then Discussion Board. Then the instructor clicks on the "Add Forum" button. This will call up a screen to set the parameters for the discussion board. The instructor will need to provide a title and description for the forum. A title and brief description are required. He or she can then choose the following settings for the forum: allow anonymous posts?, allow author to edit message after posting?, allow author to remove own posted messages?, allow file attachments? and allow new threads? The instructor can then delegate an administrator for the forum. Class members can also be blocked form posting to this particular forum. The instructor can then click "Submit" to establish the forum.
Once the forum has been established the administer can modify these settings or remove the forum entirely. If a forum is removed, it permanently removes all postings and archives associated with this forum.
Once the forum is established by the instructor, students can click on "Communication" and then "Discussion Board" and post messages. They can also review what others have posted.
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| 10. |
How do I set up a short answer quiz? |
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Quizes can be created either directly within your course - if you just have a few questions - or by creating a file with a structured (special) format in Word and uploading this file. If you want to create a quiz with a few questions - go into the course and then into Control Panel. Click on Test Manager within the Assessment section and then click on the Add Test button. You will be asked to name the quiz, provide a short description and add instructions. You must provide a unique name and a short description (instructions and optional). Click Submit and you will be taken to a screen where you can add questions. Each question with correct and incorrect answers, feedback and point values for each answer is entered on its own screen. When you have finished entering questions, the quiz will be ready - however it will not be accessible to your students. It still needs to be deployed within a Content Area.
To deploy a quiz, go into the Control Panel and into the Content Area of your course in which you want the quiz to appear, Course Documents, for example. Click on Test. You should see the name of the quiz you whish to add. Highligh this and click Submit. You will then have an opportunity to change the content of the quiz - or change the quiz options (availability of feedback, whether students can re-take the quiz, etc). You should click on Modify the Test Options - just to be suit your needs. And then click OK, etc. To go back to the control panel.
One caveat as a faculty member you can take the quiz from inside the control panel however, you will not be able to take the quiz from the content area of your course as students will.
To create quizzes with more than a few questions, we recommend using Respondus. This is a tool which can be used to upload a structured Word file into Blackboard as a test. Respondus will also upload test options and will deploy the test in the Content Area of your course. Those interested in using Respondus should contact elearn.law@suffolk.edu.
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| 11. |
How can I turn on/off E-mail or Discussion Boards? |
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E-mail and discussion boards are set on by default. These may be turned off for particular courses at your discression. You may either send e-mail to elearn.law@suffolk.edu and let us know if you want to disable e-mail and/or discussion boards. If you are teaching more than one course please be sure to indicate which course you would like to disable.
You may also disable e-mail or discussion boards yourself. To do this - go into the course you would like to disable and then into the Control Panel for this course. Click on Manage Tools within the Course Options menu. Click on Enable Blackboard Tools. You will see an alphabetical list of tools. Scroll down and note that E-mail and Discussion Boards are checked. Click the left box next to each item (the check mark should disappear) to disable it and then scroll down to the bottom and click Submit. And then click OK.
You will note that within the Control Panel for this course, E-mail and/or Discussion Boards are no longer available (the are "grayed out" so if you click on them, nothing happens). In addition, if you back into the course menu which the students see - these are no longer options when students click on Communications at the left of the screen.
If e-mail is enabled, you may send e-mail to students (individually, in groups or to the entire class), they can send e-mail to you and they can send e-mail to each other. You can enabled or disabled e-mail or discussion groups at any time during the course.
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| 12. |
How can I send e-mail to an individual student? |
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If e-mail is enabled, you may send e-mail to students (individually, in groups or to the entire class), they can send e-mail to you and they can send e-mail to each other. If you go into the Communications section of any course and then to Send E-mail and then to Select Users you should be able to check off any individual user (or group of users) & send them an e-mail.
The other way to go in is right from the Suffolk Law entry screen. There is a list of Tools on the left. You can click Send E-mail right there. You will be asked to choose a course you are teaching (or enrolled in) and then you can go the Select Users and& same as above.
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| 13. |
How can I send e-mail to a group of students? |
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You can send e-mail to a group of students by predefining that group and then choosing that group. This is particularly good if you are going to be sending e-mail to a particular group of students within your class. So let's imagine you have divided your class into three groups: A, B and C. To do so, you would click on Manage Groups and then Add a Group. You will be asked to name the group, describe it (optional) and then choose what the group will be able to do: send e-mail, exchange files, use a discussion board, etc. Clicking on Send E-mail will enable members of this group to easily coorespond. You would click on this and then Submit. Go back to Manage Groups and you will see the name of this group listed. Click on Modify and then Add Users to the Group. You can then click on the class members you wish to add and then click on Submit and then OK.
When you want to send e-mail to this group only - you could then click on Select Groups (once you are in the send e-mail menu) and choose the group you want to send e-mail to. Student members of this group will also be able to use it to send e-mail to members of this group. However, only an instructor or course builder (not a student) can set up a group.
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| 14. |
I can't open or read documents that a faculty member has created in WordPerfect? |
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The chances are that you have Microsoft Word on your computer and you need to tell the computer to use Microsoft Word to open these documents. If you don't know how to change file associations stop by Computer Services on the sixth floor for assistance, or call 617-573-8352.
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| 15. |
How can I change the menu in a Blackboard course site? |
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Almost every aspect of a Blackboard course website is configurable by the instructor. This includes virtually everything that might be included in the "look and feel" of a course. This help document describes how to configure the look and feel of a course, beginning with elementary changes and moving on to more complex modifications. . . . . more »
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| 16. |
How to send a file with the Digital Drop in 3 Easy Steps |
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In courses where faculty have approved its use, you may use the Digital Drop Box to send files to the faculty member teaching the course. To do so: . . . . more »
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| 17. |
How do I copy a course? |
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Copying a course on the Blackboard system is appropriate when you want to use the material you have developed in a current or previous course (one listed in Blackboard) into a new course you are teaching (one also listed in Blackboard This is most useful for faculty teaching a full year course such as Torts or Civil Procedure or Contracts where they want material used in the Fall semester to be available in the Spring semester. . . . . more »
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| 18. |
Can I save a course, in case students raise issues about what was covered? |
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In Blackboard terminology, saving a course "for posterity" is called making an archive of a course.
At the end of a semester, you may want to save a course you have taught for archival purposes. An archived course saves all the course content, user information and user interactions associated with a course. So if a student raised an issue of whether material was covered in a discussion board, for instance, an archived course would show the content of the discussion board as well as the when material was added which addressed a particular topic. Or if you had posted examples and assignments, these would be contained in an archived course.
For further information on archiving a course including the mechanics of how to archive your own course, click here. . . . . more »
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| 19. |
It's the end of the semester and I want to save my course, what should I do? |
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On the face, this is simple question; however, you need to be more specific about what you want to do before we can help. If you want to .... . . . . more »
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| 20. |
What is the "Message" area within Blackboard and how does it differ from e-mail? |
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You’ll note that our current release of Blackboard has two ways of sending electronic messages .... . . . . more »
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